Instructions for Return Shipping

Thank you for choosing to test with BJU Press. We hope this measure of academic excellence will help you strengthen the education of your student(s). Feel welcome to ask us any questions you have regarding achievement testing.

Please ship all returns to

General Information

• If you receive any defective or damaged items, call immediately at 800.845.5731.
• Missing items or shipping discrepancies must be reported within 10 days after receipt of materials.
• Please keep all packing materials from damaged shipments for inspection by the carrier.
• Allow 4 weeks for refunds to process, if applicable. Refunds are credited to the payment method used on your order. Credit from a return may not be applied to a new order. See our full refund policy on our website.

Return Shipping Guidelines

• Testing materials should have a return label or envelope with our address, included for your convenience. The envelope and label do not include pre-paid shipping.
• If you are returning one or more tests unused, please write “Unused” next to the student’s name on the Student Roster.
• Each box should be packed tightly to prevent damage and should not exceed 40 pounds.
• All materials (student books, directions, signed Student Roster, and answer document—if applicable) should be returned to BJU Press and should be shipped via an insured, traceable carrier service.
• Contact us if you need a letter to show carriers who otherwise refuse to insure paper.

Thank you again for choosing to test with BJU Press. We look forward to serving you!